Implementing and Managing Microsoft Exchange Server 2003

Course Details:

  • Days: 5
  • Course Code: MS2400
  • Course Dates: Please ring 08450 50 45 05


This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 users) messaging environment. This course offers a significant number of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

This course is intended for messaging support professionals who work in medium to large messaging environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity.


  • Working knowledge of Microsoft Windows Server 2003.
  • Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
  • Working knowledge of Internet protocols, including Post Office Protocol 3 (POP3) or Internet Message Access Protocol 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocols (NNTP).

In addition, it is recommended, but not required, that students have completed:

Delegates with no prior experience in Active Directory are recommended to take one of the following courses


Leads to examination

  • 70-284 - Implementing and Managing Microsoft Exchange Server 2003

Leads to certification

  • MCSE - Windows Server 2003 - Messaging
  • MCSA - Windows Server 2003
  • MCSE - Windows Server 2003

Delegates will learn how to

  • Perform a installation of Exchange Server 2003 and verify that the installation was successful.
  • Configure and manage Exchange Server 2003.
  • Secure Exchange Server 2003.
  • Manage recipients.
  • Manage public folders.
  • Manage address lists.
  • Implement and manage access to Exchange Server mailboxes for Internet protocol clients.
  • Manage client configuration and connectivity.
  • Manage routing.
  • Manage mobile devices with Exchange Server 2003.
  • Manage data storage and hardware resources.
  • Plan for disaster and disaster recovery.
  • Back up and restore Exchange Server.
  • Perform preventive maintenance.
  • Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.


  • Introduction to Exchange Server 2003
  • Installing Exchange Server 2003
  • Securing Exchange Server 2003
  • Managing Recipients
  • Managing Active Directory Integration
  • Managing Public Folders
  • Managing Address Lists
  • Implementing Outlook Web Access
  • Implementing a Front-End/Back-End Exchange Server Topology
  • Managing Client Connections to Exchange Server 2003
  • Managing Message Routing
  • Managing Mobile Devices with Exchange Server 2003
  • Managing Data Storage and Hardware Resources
  • Planning for and Recovering from Disasters
  • Performing Preventative Maintenance
  • Migrating Users from Exchange 5.5 Server to a New Exchange Server 2003

Recommended follow on course


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